Wan, Echo Wen: search on Z-Library

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1

How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-Regulation Depletion Mechanism

Chan, Kimmy Wa, Wan, Echo Wen

Journal:

Journal of Marketing

Year:

2012

Language:

english

File:

PDF, 514 KB

english, 2012

2

To Be or Not to Be Unique? The Effect of Social Exclusion on Consumer Choice

Echo Wen Wan, Jing Xu, and Ying Ding

Journal:

Journal of Consumer Research

Year:

2014

Language:

english

File:

PDF, 409 KB

english, 2014

3

Judging a Book by Its Cover? The Effect of Anthropomorphism on Product Attribute Processing and Consumer Preference

Wan, Echo Wen, Chen, Rocky Peng, Jin, Liyin

Journal:

Journal of Consumer Research

Year:

2016

Language:

english

File:

PDF, 1.23 MB

english, 2016

4

The impact of identity breadth on consumer preference for advanced products

Ding, Ying, Wan, Echo Wen, Xu, Jing

Journal:

Journal of Consumer Psychology

Year:

2017

Language:

english

File:

PDF, 611 KB

english, 2017

5

The Effect of Regulatory Depletion on Attitude Certainty

Wan, Echo Wen, Rucker, Derek D, Tormala, Zakary L, Clarkson, Joshua J

Journal:

Journal of Marketing Research

Year:

2010

Language:

english

File:

PDF, 230 KB

english, 2010

6

The Effect of Social Exclusion on Consumer Preference for Anthropomorphized Brands

Chen, Rocky Peng, Wan, Echo Wen, Levy, Eric

Journal:

Journal of Consumer Psychology

Year:

2016

Language:

english

File:

PDF, 456 KB

english, 2016

7

Hurting or helping? The effect of service agents’ workplace ostracism on customer service perceptions

Wan, Echo Wen, Chan, Kimmy Wa, Chen, Rocky Peng

Journal:

Journal of the Academy of Marketing Science

Year:

2016

Language:

english

File:

PDF, 776 KB

english, 2016

8

The Effect of Regulatory Orientation and Decision Strategy on Brand Judgments

Wan, Echo Wen, Hong, Jiewen, Sternthal, Brian

Journal:

Journal of Consumer Research

Year:

2009

Language:

english

File:

PDF, 272 KB

english, 2009

9

Confidence and Construal Framing: When Confidence Increases versus Decreases Information Processing

Wan, Echo Wen, Rucker, Derek D.

Journal:

Journal of Consumer Research

Year:

2013

Language:

english

File:

PDF, 1.13 MB

english, 2013

10

Carryover Effects of Self-Control on Decision Making: A Construal-Level Perspective

Echo Wen Wan and Nidhi Agrawal

Journal:

Journal of Consumer Research

Year:

2011

Language:

english

File:

PDF, 387 KB

english, 2011

11

Regulating the Effects of Depletion Through Monitoring

Echo Wen Wan,, Sternthal, B.

Journal:

Personality and Social Psychology Bulletin

Year:

2008

Language:

english

File:

PDF, 234 KB

english, 2008

12

Filling an Empty Self: The Impact of Social Exclusion on Consumer Preference for Visual Density

Su, Lei, Wen, Echo Wan, Jiang, Yuwei, Johar, Gita V, Price, Linda L, Hoegg, JoAndrea

Journal:

Journal of Consumer Research

Year:

2019

Language:

english

File:

PDF, 616 KB

english, 2019

13

Show Me the Honey! Effects of Social Exclusion on Financial Risk-Taking

Rod Duclos, Echo Wen Wan, and Yuwei Jiang

Journal:

Journal of Consumer Research

Year:

2013

Language:

english

File:

PDF, 15.03 MB

english, 2013

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